1- We guarantee satisfaction with every purchase. If you're not pleased with a product, feel free to return it. 2- Our return and exchange policy extends for a generous 14 days from the date of order delivery. 3- To qualify for a return or exchange, products should be mostly unused, with at least 90% of the content remaining. 4-We process all return and exchange requests promptly, typically within 3 to 5 working days. 5-Please note, delivery charges for the original order are non-refundable. 6-Customers are responsible for any delivery charges incurred for exchanging products. 7-For orders exceeding Rs.5,000, we offer an exchange option, as these orders are not eligible for a refund. 8-In cases of damage, leakage, or receipt of the wrong product, we will cover all delivery charges related to the return or exchange.